PRIVACY POLICY

Last updated:21.02.2024

Welcome to (“https://geniq.in”). The Site is owned and operated by GenIQ – Generation IQ Guidance & Career Services Pvt. Ltd. (hereinafter “GenIQ,” “we,” “us,” or “our”), which is incorporated under the Companies Act, 1956 having its registered office located at 71, 2nd Floor, Okhla Industrial Estate Phase III, New Delhi-110020, India.

We respect our user’s privacy and hence in accordance with IT Act, 2000 & the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 that require publishing the rules and regulations, privacy policy, and terms of use for access or usage of the website, we have created this “Privacy Policy”. This “Privacy Policy” describes our privacy practices in connection with the Site and the rights and choices available to users with respect to their information. When we refer to the “user”, we are talking about you, and we will use words like “you” or “your”.

Before using the Services or submitting any Personal Data (defined below) to us, please review this Privacy Policy carefully and contact us if you have any questions. By accessing the Site or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access our Site or use the Services provided by us.

Capitalized terms not defined in this Privacy Policy have the meaning prescribed to them in the Terms of Use to which you are subject. Hence, we insist that you spend time reading these terms and let us know at [email protected] if you have any questions regarding the same.

DEFINITIONS

For this Privacy Policy:

  1. ‘Cookies’ are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses. Cookies help inform websites about the user, enabling the websites to personalize the user experience.
  2. ‘Device’ means any device that can access the website such as a computer, a mobile device, or a digital tablet.
  3. ‘Personal Data’ means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available is capable of identifying such a person.
  4. ‘Service Provider’ means any person or legal entity who processes the personal information on behalf of GenIQ as may be shared by GenIQ.
  5. ‘Usage Data’ refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

THE DATA WE COLLECT

While using our Site, we may ask you to provide us with the following categories of data about you:

  1. We collect Identifiers, Contact, and Account Data. When you create an Account with us, you give us your full name, email address, phone number, and any such data that may be related to the Services for which you register and create a username and password to access your Account opened at our Site.
  2. We collect Demographic Data. Data such as your city, state, country of residence, and postal code.
  3. We collect Transaction Data. Data such as information about payments to and from you and other details of products you have purchased from us.
  4. We collect Marketing Data. Data such as your preferences for receiving communications about our activities, events, and new releases, and details about how you engage with our communications.
  5. Cookies and other data collected by automated means.
  • Cookies: We place both permanent and temporary Cookies in your computer’s hard drive to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a Cookie. Cookies do not contain any of your personally identifiable information. However, we use Cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Site.

Additionally, you may encounter Cookies or other similar devices on certain pages of the Site that are placed by third parties. We do not control the use of cookies by third parties.

  • We collect Usage Data. This Data is automatically collected when the user uses our Site. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Site by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Site.

Third-party sources: We may receive information about you from social media platforms or other service providers only with your consent.

  1. Other Data that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

HOW WE COLLECT DATA

We may collect the above Data during the following scenarios:

  1. When you visit our Site;
  2. When you contact us through email or after filling out the Contact Us https://geniq.in/#contact page of our Site;
  3. When you put an enquiry into our Site about or product, dealership, or otherwise;
  4. When you create an Account on our Site. In that case, we may also store the username & password created. Password will be stored in encrypted format;
  5. When you make a transaction on our Site;
  6. When you subscribe to our newsletter;
  7. When you add a review on our Site about our Services;
  8. When you apply for a career opportunity on our Site;
  9. When you interact with us via social media platforms;
  10. By any other means incidental to our business.

USE OF YOUR PERSONAL DATA

The data collected by us is used to ensure that Services are presented to you most effectively, to carry out our obligations to you, and to communicate with you. The said communication can either be by calls, text, or emails and for purposes which include transactional, service, or promotional calls or messages.

We may use your Personal Data for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

  1. To provide, operate, and improve the Services, and maintain our Site, including monitoring the usage of our Site.;
  2. To establish and maintain your user profile for availing the Services;
  3. To develop, comply, and undertake the purchase contract for the Services you have availed or of any other contract with us through the Service.
  4. To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  5. To provide support and maintenance for the Services;
  6. To process payment;
  7. To respond to your requests, questions, and feedback;
  8. To analyze and improve the Services and to develop new products and services, including by studying user demographics and use of the Services.
  9. To send you GenIQ related marketing communications as permitted by law. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. We have a legitimate interest in processing your Personal Information for promotional purposes. This means we do not usually need your consent to send you promotional communications.

SHARING OF YOUR PERSONAL DATA

We do not share your Personal Data with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

  1. With Service Providers: To assist us in meeting business operations needs and to perform Services, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.
  2. For Business transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company. We also share information for management and administration of our business. If part of our business (including any of our affiliates, divisions, and business units) is acquired by a third party, we may include Personal Information as part of that transaction, which may include some or all categories of your Personal Data. We may also share your Personal Data if there is a change to our corporate structure. We may also share your data with others as they conduct diligence of our corporate changes.
  3. With Affiliates: We may share your Personal Data with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  4. With Business partners: We may share your Personal Data with our business partners to offer you certain products, services, or promotions.
  5. With other users: When you share Personal Data or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you, and view your profile.
  6. We may share personal information for other reasons by amending this Privacy Policy from time to time or as permitted or required by law.

RETENTION OF YOUR PERSONAL DATA

We shall retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We shall also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at our operating offices 71, 2nd Floor, Okhla Industrial Estate Phase III, New Delhi-110020, India and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, country, or other governmental jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We shall take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

  1. Business transaction: If GenIQ is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  2. Professional advisor:We may disclose your Personal Data to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
  3. Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  4. Other legal requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation;
  • Protect and defend our rights or property;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of users of the Service or the public; and
  • Protect against legal liability

SECURITY OF YOUR PERSONAL DATA

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

RESTRICTION OF LIABILITY

We make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents available through the Services and expressly disclaim liability for errors and omissions in the contents available through the Services.

No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents available through the Services or its links to other internet resources as may be available to you through the Services.

Reference in the Services to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement, recommendation, or favoring by GenIQ.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CONDITIONS OF USE, NOTICES, AND REVISIONS

If you choose to use our Services, your use and any dispute over privacy is subject to this Notice and GenIQ or its directors, officers, employees, agents, or representatives (collectively “Representatives”), including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concerns about privacy on Our Website, please contact us with a thorough description, and we will try to resolve it.

CHANGES TO THIS PRIVACY POLICY

Our business changes constantly and our Privacy Policy may change also. You should check our Site frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your Account.

CONTACT US

If you have any questions or concerns about this Privacy Policy, you can contact us:

Grievance Officer: Mr. Sandeep Soni

E-Mail ID: [email protected]

Phone Number: 9205351619

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